Every single time I've dealt with Wayfair, I've had an outstanding experience. And, they are dealing with a Karen. Seriously, they are nice, accommodating and do everything in their power to make sure you are happy. They have earned a lifelong customer because of their outstanding customer service each and every time. Thank you Wayfair for being a step above the rest! I was looking for a gift to send someone on a secret Santa exchange and as soon as I saw this Winston Porter Nedmond Kitchen Cart I knew it would be perfect! So cute! Simple and elegant. I bought one for myself and a friend and she loved it.
I have recently purchased a number of items needed to set up a new home. Some products worked out; some didn't, or couldn't be shipped in time. However, throughout, I have spoken with countless Wayfair employees who have been helpful, respectful, understanding and empathetic! They always, always make things right, no exceptions. Overall: 36.6'' H x 52'' W x 28'' D Adult Assembly Required: Yes Base Material: Solid + Manufactured Wood Overall Product Weight: 262lb. Wheels: Yes
I have purchased many items from Wayfair.The merchandise is high quality and if you do have any problems with an order they always make it right. I received an item damaged. I called, they replaced it for free and got it on my front step within a couple of days! Very happy! I'm using them more and more these days. The pricing is decent for household goods (interior and exterior), their options seem endless, and they provide quality products. If you like online shopping. I think you will like Wayfair. A good online source.
I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house! I choose this Kitchen Island for my home party. The design makes look modern and perfect.
I was quite surprised with the low ratings. However, this was my first purchase buying Kitchen Island. The site was easy to search for what I needed and provided much information on the Kitchen Island. I loved how I was able to order Kitchen Island before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards. Adult Assembly Required: Yes Base Material: Solid + Manufactured Wood Counter Material: Solid Wood Overall Depth - Front to Back: 17.72'' Overall Product Weight: 61.73lb.
I order a Kitchen Island on Black Friday from Wayfair. I just got a call from the delivery service located in my city with not only an update it had arrived but could deliver it the next day. Total of two weeks with proper communication from the company and the delivery service. I couldn't ask for a better experience. I ordered a Kitchen Island from Wayfair recently and was glad to see that it would be arriving before my upcoming trip. I found out late in the process that the delivery would be delayed and was freaking out! So by being int ouch with the customer service dept. I was eventually put on the line with J. He is a delivery specialist, and he saved the day! He not only coordinated it all, but even got it there on a Sunday for me! The set is gorgeous, so the quality of their product is obviously great as well. Thank you J. and the Wayfair team!
What a really awesome website. Everything they have comes in an array of colours, sizes, styles. It is truly impressive and very easy to get around the site. Great site to shop for just about anything for your home, pet, garden, etc. Bought a Kitchen Island from them. Excellent service and fast shipping. This is a very nice Kitchen Island. Excellent packaging nice for presenting as a gift. I am very happy both with the seller and the Kitchen Island.
I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time. Overall: 30.12'' H x 23.03'' W x 16'' D Adult Assembly Required: Yes Base Material: Solid + Manufactured Wood Counter Material: Manufactured Wood Overall Product Weight: 27lb.
I've finally ordered a Kitchen Island on Wayfair a while ago and it is better than my old Kitchen Island I threw out! My kids love it and some nights I love it! I've shopped there for years! It's my go to online shopping for anything they have! Great sales too! I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair!
I have been purchasing from Wayfair for several years, and I love them! Their shipping is free- which is very important to me because I do not have access to easy shopping living in the country. The products offered have good quality, and I especially Love their art work! It is very unique and different. I review my orders honestly and quickly- and receive reward monies for doing so. A nice touch! I share my great experience about Wayfair to many others who want to update their own look and where to purchase good home items. I love love this product. This is a wonderful Kitchen Island. True to its size, comfortable, very happy. I got this for my 24 year old daughter for work. She loves it! She ordered two more in different colors.
I have purchased the Kitchen Island from this site. There customer service is excellent and helpful. Any problem with shipping or damages they are willing to correct it, ASAP. I have been very pleased with this company Overall: 36'' H x 60'' W x 36'' D Adult Assembly Required: Yes Base Material: Solid + Manufactured Wood Counter Material: Solid + Manufactured Wood Overall Product Weight: 247lb.
Selection says it all no matter which room were shopping for it always comes back to wayfair. We've bought a Kitchen Island and to many small items to list through Wayfair. The standard shipping or drop delivery for big items it has always gone great that gives me piece of mind not having to worry about lost items. I'll keep shopping through Wayfair because it's easy, safe and the prices are very fair. During that last few months I have purchased a number of items (Kitchen Island) from Wayfair. I have all of the products to be of very good quality, and their Customer Service has been excellent. I was happy with EVERYTHING. Amazing customer service.
We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Kitchen Island was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement. Absolutely perfect Kitchen Island. I was very skeptical to buying after seeing some of the reviews. But product was exactly as described!
I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job. Number of Interior Shelves: 4 Overall: 35.38'' H x 50.38'' W x 12.25'' D Adult Assembly Required: Yes Base Material: Solid + Manufactured Wood Counter Material: Solid + Manufactured Wood
They work hard to make things right, I am very articular about things and if I am not happy with an item I buy online I expect the same service as I would get from a local store. If you call customer service you will be satisfied with results every time. We ordered a Kitchen Island which had been difficult to find, and when the Kitchen Islandarrived it was defective. Wayfair immediately granted a full credit with no hassle. It's always better as a buyer if you don't have a problem with the product, but the true mark of a company is how they handle the problems that inevitably will occur in the course of running a large business. We would absolutely order from Wayfair in the future.
Recently purchased some Kitchen Island. The Kitchen Island shipped extremely quickly and were at my door in 10 days. The Kitchen Island quality was generally good with some screw holes slightly off, but was still able to use the original hardware and everything went together and is very solid. I'm an engineer by trade and a hobby carpenter, but I decided to go store bought for this need and don't regret it. Have received a lot of compliments. Nice Kitchen Island with excellent value! I bought several of these in different designs as Christmas gifts and they were very well received! They thought it cost way more than they actually did.
I have ordered multiple items thru Wayfair and have had great service and the products were as advertised. In fact, a neighbor asked for advice on using Wayfair on my neighborhood website and got 16 positive comments from different people about how good each of their experiences were. I personally had an item delivered damaged, and Wayfair sent another one immediately with no questions. Overall: 36'' H x 60'' W x 20'' D Adult Assembly Required: Yes Base Material: Solid Wood Counter Material: Solid Wood Overall Product Weight: 89lb.
This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers! After reading all the negative reviews I was leery about placing an order but since Wayfair had the cheapest price on the patio deck box I wanted I decided to take a chance. I'm glad I did. My deck box arrived within five days with no issues whatsoever. I won't hesitate to order again in the future.
I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Kitchen Island, one I had priced locally and found on Wayfair for less than half the retail cost. When the Kitchen Island arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Kitchen Island the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Kitchen Island. Love, love, love this Kitchen Island!! Looks as it was presented and the material and color are great. The size was expected and price was reasonable for the quality. If only they had more colors.
I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair Number of Interior Shelves: 1 Overall: 36'' H x 82'' W x 26'' D Adult Assembly Required: Yes Base Material: Solid Wood Counter Material: Solid Wood
THIS SITE IS ALWAYS MORE THAN HELPFUL TO RESOLVE ANY ISSUES YOU MAY HAVE. LOVE SHOPPING HERE! New Kitchen Island is amazing! I've always had a great experience and Customer service is always friendly and helpful. Yes, products are a little more expensive than what you may find if you spent hours searching for the same product. I ordered a Kitchen Island and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result!
I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone. I'm glad I bought this Kitchen Island. I feel like using it to work and social occasions. And of course, I love the Kitchen Island! A well designed function that does not add volume. 2 words:
I've boycotted Walmart and Amazon for being billionaire-centric instead of paying a living wage. This store is an awesome alternative. I finally needed their customer service and they far exceeded my expectations there as well. Number of Interior Shelves: 2 Overall: 34.25'' H x 33.5'' W x 17'' D Adult Assembly Required: Yes Base Material: Solid Wood Counter Material: Butcher block
I have been impressed with every purchase I've made on wayfair. I don't look for furniture anywhere else now. You just can't beat the quality and prices. This store is a great place if you want quality. Their items are as described. I will buy from them again and again. No problems whatsoever. I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Kitchen Island but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service.
Love shopping at Wayfair... love the quality, price and service. I returned Kitchen Island, no problem, easy return with chat customer service instructions. Great quality in everything I have purchased, arrives when it says its going to, Can't say enough good about this company. I bought this Winston Porter Nedmond Kitchen Cart as a New Year present for my daughter. It is as described online. Kitchen Island looks good even though I feel it is too expensive. Should come with better packaging for the price.
Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company. Overall: 34'' H x 35'' W x 18'' D Adult Assembly Required: Yes Base Material: Manufactured Wood Counter Material: Manufactured Wood Overall Product Weight: 73lb.
Wayfair is always my first shopping site for furniture and home decor. The search filters are more detailed than other sites so I can zoom in on what I'm looking for. They also are quick to answer questions regarding specifics of their merchandise. Their shipping is quick and their customer service is responsive when things arrive damaged. I have used them multiple times and have never been disappointed. I have recently purchased a number of items needed to set up a new home. Some products worked out; some didn't, or couldn't be shipped in time. However, throughout, I have spoken with countless Wayfair employees who have been helpful, respectful, understanding and empathetic! They always, always make things right, no exceptions.