This store has everything for your home and the largest selection you will find anywhere. I was shopping for Step Stool and thought I would find a few here, could not believe the amount they had. I found what I was looking for and they were less expensive than any other stores. They offer free shipping on all items over $49. You will fall in love with there customer service. They are my new go to store. I really enjoy using this Werner 2-Step Aluminum Step Stool with 300 lb. Load Capacity. I have this Step Stool in another color, and I asked for it now for my friend. It was a great purchase from the moment I saw it! I ordered online and I'm very happy with it!
Our Step Stool is just what we wanted. Quality great. Ease of assembly and excellent value for the money. I looked at many Step Stool this was by far the best online. When it arrived it really met our needs. Would strongly recommend. Product Type: Step stool Primary Material: Steel Overall Height - Top to Bottom: 4.1' Overall Width x Depth: 11.75'' W x 3.5'' D Overall Product Weight: 12lb.
I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Step Stoolthat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Step Stool that in the past I kept the item instead of returning it. I was quite surprised with the low ratings. However, this was my first purchase buying Step Stool. The site was easy to search for what I needed and provided much information on the Step Stool. I loved how I was able to order Step Stool before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards.
I ordered Step Stool. Easy to assemble and took only a few minutes. I am not good at this so I was pleased. Love the white. It does not look cheap. Have had compliments on how attractive Step Stool. It took about a week to deliver. The Step Stool came. I was worried but I will order again from them. Nice not to have to pay duty as I am Canadian. I bought it as a New Year present for me. The Step Stool came as picture and is perfect! Everything matches everything. I bought an extra for a friend's birthday gift, and I'm going to buy two more as gifts. Love love love!
Not sure of the low score on this company my 1st interaction with them was superb from the website where I shopped to the pricing and the delivery was so fast I couldn't believe it packaged securely and exactly what I expect from the website pictures I'll reccomend them with no problem plan to shop with them as needed things do occur an I had no issues with my 1st purchase if it changes down the way I'll update the rating Product Type: Step stool Primary Material: Wood Overall Height - Top to Bottom: 1' Overall Width x Depth: 16'' W x 15'' D Overall Product Weight: 15lb.
Love everything about Wayfair! I especially appreciate it allows for customer reviews on the items as well as pics people have taken so we can view the products in homes. Reading the reviews is so helpful! Especially when purchasing furniture and decor you aren't seeing in person! Everything I've ever ordered has arrived even faster than projected and love the free shipping, which is a huge thing when ordering heavy bulky furniture! I've ordered home items from many other sites and always seem to come back to Wayfair! Don't hesitate to order from them! I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time.
Well I had not bought one thing online in my life and heard about Wayfair. I was moving for the first time in 24 years and decided out with the old and in with the new. I refurnished every room in the house via wayfair over a period of 4-5 months. Oh yes there were some bumps in the road with damages and either waiting for full replacements or repair parts, this is where the bumps came in. The customer service reps were first class in making things right and always told me donate the current item I had rather than me pay for return shipping etc.which was always gratefully received I might add. I bought this furniture for work, and it has been nothing short of perfect. I would highly recommend this hotel to anyone who is in the market for a Step Stool. Very well priced, versatile and good looking Step Stool!
I'm using them more and more these days. The pricing is decent for household goods (interior and exterior), their options seem endless, and they provide quality products. If you like online shopping. I think you will like Wayfair. A good online source. Product Type: Step stool; Step ladder Primary Material: Steel Overall Height - Top to Bottom: 4.67' Overall Width x Depth: 21.75'' W x 4.75'' D Overall Product Weight: 21lb.
I am surprised to see the bad reviews on other website. I have purchased almost all items in my new house from Wayfair and they are really good! I even needed to change my dining chairs and their customer service was the best in the US! They replaced the Step Stool with no additional cost and made sure the process was easy on me. I'll definitely keep shopping with them! I have purchased the Step Stool from this site. There customer service is excellent and helpful. Any problem with shipping or damages they are willing to correct it, ASAP. I have been very pleased with this company
I ordered a Step Stool from Wayfair and another Step Stool from another company last month, the couch came within 2 weeks, the Step Stool, still hasn't arrived. I want to thank Wayfair for fulfilling their end of the sale. Service was great, shipping was fast, and delivered with care. I only wish they had the other Step Stool as I'm quite sure I'd be enjoying that as well right now. I at 1st felt Wayfair prices were a bit higher than other retailers, but I'm at the point I'd rather pay the extra just to rest assured that I will receive my order. I will be a returning customer, and want to thank you for the positive experience shopping at Wayfair. You earned my trust and we'll worth every time. Everyone thinks I pick out the best Step Stool, well it's true. Fast shipping and Arrived just as pictured. Love it and great deal, Happy for the amount paid.
I ordered a Step Stool from Wayfair recently and was glad to see that it would be arriving before my upcoming trip. I found out late in the process that the delivery would be delayed and was freaking out! So by being int ouch with the customer service dept. I was eventually put on the line with J. He is a delivery specialist, and he saved the day! He not only coordinated it all, but even got it there on a Sunday for me! The set is gorgeous, so the quality of their product is obviously great as well. Thank you J. and the Wayfair team! Product Type: Step stool Primary Material: Aluminum Overall Height - Top to Bottom: 3.67' Fully Extended Height: 4.33' Overall Width x Depth: 22'' W x 6'' D
This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well. I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job.
No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all. I was looking for a nice Step Stool for gift and this is it! I'm very happy with this purchase and the price can't be beat!
I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair! Product Type: Step stool Primary Material: Aluminum Overall Height - Top to Bottom: 40.75' Overall Width x Depth: 18.9'' W x 3.25'' D Overall Product Weight: 6.39lb.
Wayfair has a great selection of furniture and decor with great and affordable prices. Their shipping of 1-7 days is excellent for customers even though one of the carriers is awful. The customer service department has a team that is very friendly, knowledgeable and helpful, always listening to the customer's needs and finding the right solutions immediately. I had a situation with a sectional that, supposedly, one of the carriers delivered but I never got it. Wayfair contacted the carrier to verify what happened and they said that the driver left it on the first floor of my building, but he never called to notify me about. The customer service representative immediately processed a replacement of the furniture and I got it in 7 days. I have ordered multiple items thru Wayfair and have had great service and the products were as advertised. In fact, a neighbor asked for advice on using Wayfair on my neighborhood website and got 16 positive comments from different people about how good each of their experiences were. I personally had an item delivered damaged, and Wayfair sent another one immediately with no questions.
After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Step Stool was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Step Stool are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up! This furniture feels good and looks good as well. This is the best Step Stool I now have. Amazing gift! I was able to get this furniture on sale around New Year. Perfect gift for anyone! Great customer service as always!
During that last few months I have purchased a number of items (Step Stool) from Wayfair. I have all of the products to be of very good quality, and their Customer Service has been excellent. I was happy with EVERYTHING. Amazing customer service. Product Type: Step stool Primary Material: Aluminum Overall Height - Top to Bottom: 1.7' Fully Extended Height: 1.31' Overall Width x Depth: 15.7'' W x 20.1'' D
Ordered new Step Stool. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Step Stool originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there. I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair
The Quality of Step Stool I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly. Well packaged, nice quality. Love it! A high quality Step Stool. I'm going to order another one (or two, or three) and it would be a lovely gift.
We ordered a Step Stool which had been difficult to find, and when the Step Stoolarrived it was defective. Wayfair immediately granted a full credit with no hassle. It's always better as a buyer if you don't have a problem with the product, but the true mark of a company is how they handle the problems that inevitably will occur in the course of running a large business. We would absolutely order from Wayfair in the future. Product Type: Step stool Primary Material: Steel Overall Height - Top to Bottom: 0.75' Overall Width x Depth: 18'' W x 14'' D Overall Product Weight: 6lb.
Huge selection & good prices. I bought many things through this site, always found the items I liked in a very good prices and they have a good quality. They have a great selection, good prices and from our experience, know how to take care of their customers. I've boycotted Walmart and Amazon for being billionaire-centric instead of paying a living wage. This store is an awesome alternative. I finally needed their customer service and they far exceeded my expectations there as well.
Great company and wonderful, products quality products. Fast service and customer service is very helpful. I had one item arrive missing a part. I was told that they could send me a new product or send me the part. I had the missing part within a week. No questions asked. Everything else I ordered came packaged great with no defects and when the large item arrived, the delivery men put it just where I needed it. I would highly recommend this company. It is the popular product and low price. If you would like to buy this product. I was delighted to you found good deals to buy the Step Stool.
After reading all the negative reviews I was leery about placing an order but since Wayfair had the cheapest price on the patio deck box I wanted I decided to take a chance. I'm glad I did. My deck box arrived within five days with no issues whatsoever. I won't hesitate to order again in the future. The space saving stool folds flat and has a build in handle for easy carrying. It opens with one flip of the hand. A must to have item in every home or office. Product Type: Step stool Primary Material: Plastic Overall Height - Top to Bottom: 18' Overall Width x Depth: 17'' W x 13.5'' D Overall Product Weight: 4lb.
I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company.
I had to order Step Stool for my new condo. Searched different sties on the internet and Wayfair had the best price and also the items in stock. Ordered and the products arrived within 7 days. I had bought other items from Wayfair in the past and so far I have not been disappointed. I carry Step Stool for work all the time and absolutely love this furniture! I have it in black and I want it in all colors. I highly recommend it! I love the Step Stool! Do not pay extra for fast shipping, but it was delivered days earlier than expected.
I ordered a Step Stool and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result! WFX Utility Folding 3-Step with Tool Platform Steel Frame Stool, Safety Lock Design 3 Step with Tool Platform Ladderv Designed with a convenient hardware tool platform to increase your work surface and reduce the number of times you climb up and down the ladder!v Designed Safe Metal Lock Mechanism to avoid accidental opening and slide. With a 300-pound load capacity, you'll feel safe and comfortable getting to those hard to reach places.v The Most Convenient Three-Step with Tool Platform... Product Type: Step stool Primary Material: Steel Overall Height - Top to Bottom: 4.6' Fully Extended Height: 4.6' Overall Width x Depth: 18.6'' W x 31.5'' D
I had a great experience with Wayfair. Fast shipping, reasonable shipping costs if not free shipping. I had to return a defected/damaged item. They sent a replacement. The company didn't want the other piece back since the shipping would not have been worth it. Our Step Stool is just what we wanted. Quality great. Ease of assembly and excellent value for the money. I looked at many Step Stool this was by far the best online. When it arrived it really met our needs. Would strongly recommend.