I ordered a Shoe Storage and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result!
I had a great experience with Wayfair. Fast shipping, reasonable shipping costs if not free shipping. I had to return a defected/damaged item. They sent a replacement. The company didn't want the other piece back since the shipping would not have been worth it. Main Material: Upholstered Main Material Details: Wood, foam and fabric Upholstered: Yes Upholstery Material: Polyester Blend Weight Capacity: 250lb.
I needed furniture for my new apartment, so I ordered two Shoe Storage for my house, as well as a bed and mattress for my bedroom. I also ordered two sets of dishes, cloth napkins, and placemats for the kitchen. I have nothing but glowing remarks for Wayfair. Quality of everything is AMAZING, and it was all delivered on time--some even earlier than expected! I highly recommend their products and appreciate the awesome customer service! I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Shoe Storagethat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Shoe Storage that in the past I kept the item instead of returning it.
I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Shoe Storage but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service. This is a great Red Barrel Studio Wood Shoe Storage Bench and looks much more expensive than it is. I agree with some other reviewers that it does not smell good when it first came on, so I'm hoping it will go away. The smell left after my first time with him. Thinking about getting it in another color.
Last purchase was a new Shoe Storage. Another perfect delivery and excellent product. Not only was the price incredible, but the product was something I couldn't find locally. Excellent service. One of the items received was incorrect and an email to Wayfair resulted in the correct item being shipped overnight and they told me to donate the wrong item. Then, another Shoe Storage for my house and household items. I love this company and even though they aren't always the cheapest, their customer service is second to none and I will always shop Wayfair.com first. Main Material: Solid Wood Main Material Details: Rubberwood Upholstered: Yes Upholstery Material: Linen Blend Weight Capacity: 600lb.
Every single time I've dealt with Wayfair, I've had an outstanding experience. And, they are dealing with a Karen. Seriously, they are nice, accommodating and do everything in their power to make sure you are happy. They have earned a lifelong customer because of their outstanding customer service each and every time. Thank you Wayfair for being a step above the rest! Love everything about Wayfair! I especially appreciate it allows for customer reviews on the items as well as pics people have taken so we can view the products in homes. Reading the reviews is so helpful! Especially when purchasing furniture and decor you aren't seeing in person! Everything I've ever ordered has arrived even faster than projected and love the free shipping, which is a huge thing when ordering heavy bulky furniture! I've ordered home items from many other sites and always seem to come back to Wayfair! Don't hesitate to order from them!
I have recently purchased a number of items needed to set up a new home. Some products worked out; some didn't, or couldn't be shipped in time. However, throughout, I have spoken with countless Wayfair employees who have been helpful, respectful, understanding and empathetic! They always, always make things right, no exceptions. Love this Shoe Storage! The quality of the scarf is great! The colors are very pretty, true to the picture, and the size is great as well.
I have purchased many items from Wayfair.The merchandise is high quality and if you do have any problems with an order they always make it right. I received an item damaged. I called, they replaced it for free and got it on my front step within a couple of days! Very happy! Primary Material: Metal; Plastic Pairs of Shoes Capacity: 50 Adult Assembly Required: Yes Overall: 61'' H x 35.5'' W x 5'' D Overall Product Weight: 7lb.
I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house! I am surprised to see the bad reviews on other website. I have purchased almost all items in my new house from Wayfair and they are really good! I even needed to change my dining chairs and their customer service was the best in the US! They replaced the Shoe Storage with no additional cost and made sure the process was easy on me. I'll definitely keep shopping with them!
I was quite surprised with the low ratings. However, this was my first purchase buying Shoe Storage. The site was easy to search for what I needed and provided much information on the Shoe Storage. I loved how I was able to order Shoe Storage before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards. This Red Barrel Studio Wood Shoe Storage Bench is perfect. I ordered it after buying the black in the store. Absolutely love it and get it. Implements in it all the time! Sounds expensive. Best of all, it's priced well below comparable Shoe Storage.
I order a Shoe Storage on Black Friday from Wayfair. I just got a call from the delivery service located in my city with not only an update it had arrived but could deliver it the next day. Total of two weeks with proper communication from the company and the delivery service. I couldn't ask for a better experience. Main Material: Solid + Manufactured Wood Upholstered: Yes Upholstery Color: White Weight Capacity: 150lb. Storage Included: Yes
What a really awesome website. Everything they have comes in an array of colours, sizes, styles. It is truly impressive and very easy to get around the site. Great site to shop for just about anything for your home, pet, garden, etc. Bought a Shoe Storage from them. Excellent service and fast shipping. This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well.
I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time. Congratulations on your searching Shoe Storage. Be careful, These product may out of stock soon!! Best wishes on your shopping for Red Barrel Studio Wood Shoe Storage Bench.
I've finally ordered a Shoe Storage on Wayfair a while ago and it is better than my old Shoe Storage I threw out! My kids love it and some nights I love it! I've shopped there for years! It's my go to online shopping for anything they have! Great sales too! Primary Material: Metal; Manufactured wood Pairs of Shoes Capacity: 10 Adult Assembly Required: Yes Overall: 48'' H x 19'' W x 6'' D Overall Product Weight: 30lb.
I have been purchasing from Wayfair for several years, and I love them! Their shipping is free- which is very important to me because I do not have access to easy shopping living in the country. The products offered have good quality, and I especially Love their art work! It is very unique and different. I review my orders honestly and quickly- and receive reward monies for doing so. A nice touch! I share my great experience about Wayfair to many others who want to update their own look and where to purchase good home items. Wayfair has a great selection of furniture and decor with great and affordable prices. Their shipping of 1-7 days is excellent for customers even though one of the carriers is awful. The customer service department has a team that is very friendly, knowledgeable and helpful, always listening to the customer's needs and finding the right solutions immediately. I had a situation with a sectional that, supposedly, one of the carriers delivered but I never got it. Wayfair contacted the carrier to verify what happened and they said that the driver left it on the first floor of my building, but he never called to notify me about. The customer service representative immediately processed a replacement of the furniture and I got it in 7 days.
I have purchased the Shoe Storage from this site. There customer service is excellent and helpful. Any problem with shipping or damages they are willing to correct it, ASAP. I have been very pleased with this company Love the design and color. Good quality for the price. I was looking at this Shoe Storage for months and finally happy that I made the purchase! I have many compliments in color! I'm glad I made the decision to buy it ... Ideal for everyday use! Very happy.
Selection says it all no matter which room were shopping for it always comes back to wayfair. We've bought a Shoe Storage and to many small items to list through Wayfair. The standard shipping or drop delivery for big items it has always gone great that gives me piece of mind not having to worry about lost items. I'll keep shopping through Wayfair because it's easy, safe and the prices are very fair. Main Material: Solid + Manufactured Wood Main Material Details: MDF, particleboard, veneer, and pine Upholstered: Yes Upholstery Color: Caramel Brown Upholstery Material: Polyester Blend
We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Shoe Storage was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement. Ordered new Shoe Storage. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Shoe Storage originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there.
I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job. It arrived on time. I have had many Shoe Storage(s) before, but this one is the best. It's also stylish and am very happy to have bought it.
They work hard to make things right, I am very articular about things and if I am not happy with an item I buy online I expect the same service as I would get from a local store. If you call customer service you will be satisfied with results every time. Main Material: Solid Wood Main Material Details: Pine Upholstered: Yes Upholstery Color: Cream Upholstery Material: Polyester Blend
Recently purchased some Shoe Storage. The Shoe Storage shipped extremely quickly and were at my door in 10 days. The Shoe Storage quality was generally good with some screw holes slightly off, but was still able to use the original hardware and everything went together and is very solid. I'm an engineer by trade and a hobby carpenter, but I decided to go store bought for this need and don't regret it. Have received a lot of compliments. Huge selection & good prices. I bought many things through this site, always found the items I liked in a very good prices and they have a good quality. They have a great selection, good prices and from our experience, know how to take care of their customers.
I have ordered multiple items thru Wayfair and have had great service and the products were as advertised. In fact, a neighbor asked for advice on using Wayfair on my neighborhood website and got 16 positive comments from different people about how good each of their experiences were. I personally had an item delivered damaged, and Wayfair sent another one immediately with no questions. This Shoe Storage definitely is on my list of favorite things! The color is real nice! The Shoe Storage is perfect! This is the best Shoe Storage that I bought online! Highly recommend.
This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers! Primary Material: Solid Wood Pairs of Shoes Capacity: 20 Adult Assembly Required: Yes Overall: 43'' H x 47'' W x 16'' D Overall Product Weight: 68lb.
I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Shoe Storage, one I had priced locally and found on Wayfair for less than half the retail cost. When the Shoe Storage arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Shoe Storage the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Shoe Storage. I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it
I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair Beautiful Shoe Storage! Bigger then I expected and just gorgeous! Bright and beautiful! This was just a great present! Good find.
THIS SITE IS ALWAYS MORE THAN HELPFUL TO RESOLVE ANY ISSUES YOU MAY HAVE. LOVE SHOPPING HERE! New Shoe Storage is amazing! I've always had a great experience and Customer service is always friendly and helpful. Yes, products are a little more expensive than what you may find if you spent hours searching for the same product. Primary Material: Bamboo Pairs of Shoes Capacity: 6 Adult Assembly Required: Yes Overall: 19.3'' H x 31.5'' W x 11.6'' D Overall Product Weight: 16lb.
I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone. I had a great experience with Wayfair. Fast shipping, reasonable shipping costs if not free shipping. I had to return a defected/damaged item. They sent a replacement. The company didn't want the other piece back since the shipping would not have been worth it.